ICT Engineer Obsadená

  • Spôsob spolupráce Freelance
  • Kategória Business analýza
  • Začiatok spolupráce 01.03.2019
  • Dĺžka spolupráce 6 mesiacov a viac
  • Lokalita Košice / Slovensko
  • Ohodnotenie 4800 až 6400 € mesačne
Mám záujem

Náš zmluvný partner, spoločnosť T-Systems v Košiciach, hľadá ICT inžiniera.

Popis pozície

Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s


Plan, implement and maintain a stable technical infrastructure to support organization’s business processes

Identify weaknesses in used processes and eliminate them following industry and internal standards


Act as technical lead, solves and coordinates activities across related technologies. Manage transition and transformations. Train and participate on education of other employees


 3rd level support


Execute project and other deliverables in order to fulfill KPIs and management requests


Investigate the root cause of incidents and initiate actions to improve or correct the situation


Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority

Act as technical lead, solves and coordinates activities across related technologies.


Single Point of Contact for customer or technology within supported service.


Manage transition and transformations as well as daily operations. 


 Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise


 Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.


Train and participate on education of other employees.


Create and maintain documentation.


Operation tasks:

Performance analysis

Problem management - solving problem tickets

Customer audits, follow-ups

Cluster administration and Server hardening

Create complex script

Technical Lead / TPL

3rd Level Support (Expert Competence Centre)

Execute projects (Steering Internal TSSK (GCU/GDU) Projects)

Creating and maintaining documentation

Internal trainer for platform / technology

Presenting on GDU/GCU conference

Overall Windows Server OS knowledge on 3rd level

Knowledge about AD, DNS, DHCP and networking – have a good understanding of these topics and be willing to improve 

Be able to automate / script tasks – preferred is PowerShell, but other scripting languages are welcomed as well

Be able to work alone and as a part of the team

Be able to share knowledge with colleagues and conduct trainings if needed

Overview of Windows server platforms, Server HW overview


Virtualization platforms, such  as VMware, Hyper-V


Education: High school degree


3 years within the field

2 years experience with ITIL



English B2

German B2



Detailed knowledge of  ICT environment

Valid certification in given technology is advantage

General overview of Storage and Network technologies as SAN and NAS

Overview of the ITIL processes

Very good communication and soft skills


Number of project hours: 130-150 hrs/month

Travel ratio: ad hoc, no regular travelling

Potential project end: 31.8.2019 (28.2.2020)

Ak na ponuku nechceš reagovať, ale vieš o niekom kto by o ňu mohol mať záujem, odporuč nám ho a radi sa Ti odvďačíme. Pri úspešnom obsadení Tebou doporučeného kandidáta Ti vyplatíme 640 €.